Privacy Policy

1. Who We Are

SellCarNC is operated by CTE Digital LLC, a Delaware-formed company operating in North Carolina. We buy used vehicles in Eastern North Carolina. Our website is sellcarnc.com. Our dealer license number is #81059.

If you have questions about this policy, contact us at offers@sellcarnc.com or call (252) 717-7255.

2. Information We Collect

When you use our website or contact us, we may collect:

• Contact information: name, phone number, email address, ZIP code
• Vehicle information: year, make, model, mileage, condition, title status
• Location data: city or region you provide, or approximate location inferred from your IP address
• Usage data: pages visited, time on site, browser type, referring URL — collected automatically by our hosting provider (Netlify) and analytics tools
• Communication records: messages you send us through our contact form or email

3. How We Use Your Information

We use your information to:

• Contact you with a cash offer for your vehicle
• Schedule and coordinate vehicle pickup
• Respond to your questions and inquiries
• Improve our website and services
• Comply with legal obligations related to vehicle purchases
• Send occasional follow-up communications if you have not opted out

We do not use your information for any purpose other than those listed above without your explicit consent.

4. How We Share Your Information

We do not sell your personal information to any third party, ever. We may share information with:

• Service providers: our hosting platform (Netlify), form processing services, and email providers — only as necessary to operate our service
• Legal compliance: if required by law, court order, or to protect our legal rights
• Business successors: in the event of a merger, acquisition, or sale of our business

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We may use Google Analytics or similar services to understand how visitors use our site. These services may collect anonymized usage data. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Vehicle transaction records are retained for a minimum of 5 years in compliance with North Carolina dealer regulations. Contact form inquiries that did not result in a transaction are retained for up to 2 years.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at offers@sellcarnc.com.

8. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure. We encourage you to use caution when sharing sensitive information online.

9. Children's Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:

• Email: offers@sellcarnc.com
• Phone: (252) 717-7255
• Company: CTE Digital LLC, operating as SellCarNC