From your first click to cash in hand — here's exactly what happens, step by step. No surprises.
Fill out the quick form on our homepage — year, make, model, mileage, and condition. It takes about 60 seconds. Be as honest as you can about the vehicle's condition; this helps us give you the most accurate offer possible and avoids surprises later.
You can also call us directly at (252) 717-7255 if you'd rather talk to a person right away. We answer during business hours Monday through Saturday, 8am to 7pm.
A real SellCarNC team member — not a bot, not an automated system — will call you with a cash offer based on your vehicle's details. During business hours (Mon–Sat 8am–7pm) you can expect a call within 1–2 hours. After hours, we'll reach out first thing the next morning.
The offer we give you is based on the information you provided. We'll tell you exactly what we're offering and why. No pressure, no hard sell.
Once you accept, we schedule a pickup time that works for you — your home, workplace, a parking lot, wherever is most convenient. Towing and pickup are always free, no matter where you are in our service area.
Most pickups happen within 24–48 hours. If you need same-day service, call us directly and we'll do everything we can to make it happen depending on our schedule and your location.
When we arrive, we'll do a quick visual inspection of the car to confirm it matches your description. This usually takes 10–15 minutes. We're not looking for reasons to lower the price — we're just confirming what you told us.
If there's anything significantly different from what was described (major undisclosed damage, missing components, etc.), we'll have an honest conversation with you about how that affects the offer. We'll never waste your time or pressure you.
We handle the title transfer paperwork right there on the spot. You'll sign the title over to us, and we'll sign a bill of sale. The whole process takes about 15–20 minutes.
Once the paperwork is done, we hand you your payment — cash or check — immediately. Not tomorrow, not in the mail. Right then. You keep your license plates (required by NC law — return them to your local DMV). We take the car. Done.
From form submission to cash in hand: as fast as same-day. On average, 24–48 hours. The actual pickup and paperwork takes about 20–30 minutes once we arrive.
Cash or check at the time of pickup. The choice depends on the transaction size and what works best. We'll confirm the payment method when we schedule pickup.
Ideally: the vehicle title in your name, your photo ID, and the car keys. We handle everything else. No title? Call us — we work through it in many cases.
No title? Call us at (252) 717-7255 before your appointment and we'll walk you through your options.
Takes 60 seconds. No commitment until you say yes.